To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Respected Sir/ Madam,
I write this email in response to the complaint that is received by our support department on __/__/____ (date) regarding __________ (delay in delivery.
On behalf of _________ (mention company name), I offer my sincerest apology for the delayed delivery. The delay in delivering your order occurred due to _________ (technical issue/product out of stock/ any other).
I most humbly request your cooperation, and we assure you that your order will be delivered within _____ (number of days).
Warm regards,
_________ (Your name),
_________ (Designation),
_________ (Contact details)
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