To: _________@____.__
Bcc/Cc: _________@____.__
From: _________@____.__
Subject: Apology to hotel guest for inconvenience
Respected Sir/ Madam,
I am ______________ (name) and I work as ___________ (mention your designation) at __________ (mention name of the hotel).
I am writing this email to apologize for the recent incident i.e. _______________ (explain the incident) that happened during your stay at our hotel i.e. ___________ (name of the Hotel) between __________ (check-in date) and ___________ (check-out date). This incident came into my consideration and for which, I am highly apologetic. I feel sorry for any inconvenience this must have caused to you.
Please be assured, that we are taking every possible step to prevent any such incidents in the coming time. As a token of apology, we are providing you ____________ (mention the compensation).
Sincerely,
___________ (Digital Signature),
___________ (Name),
___________ (Employee ID number)
___________ (Contact details)
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