To: _________@____.__ (Receiver’s email address)
Bcc/Cc: _________@____.__ (Bcc/ Cc receiver’s email address)
From: _________@____.__ (Sender’s email address)
Subject: Apology for escalation
Respected Sir/Madam,
My name is _________ (name), and I am working as ________ (designation) in your company. I am writing this email in reference to the recent escalation that was done during ___________ (name the task/ project).
Through this email, I would like to apologize for the above-mentioned escalation. This is to inform you that I am highly apologetic for the inappropriate handling of the escalation. I understand that the escalation could have been handled more appropriately.
I assure to take steps to avoid such escalations in the future and ensure a smooth workflow. I will be highly thankful for your kind forgiveness and value the team’s contribution.
Thanking you,
_________ (Name),
_________ (Designation),
_________ (Employee ID)
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