Dear __________ (name),
My name is _______ (name) and I write this email to state that on __/__/_____ (date), I reported a complaint to you, for which I was assured that a proper explanation will be provided to me but I have not received any response from your end.
The complaint ID reference number is ____________ (mention complaint ID). I request you to kindly look into the complaint and examine the case fast. I shall be waiting for your response. For more queries, you may reach me out at _________ (mention contact details).
Thanking you,
________ (name),
________ (contact details)
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