Respected Sir/Madam,
I am ___________ (name) and I am subscriber of your ___________ (mention services) having registered email ID ____________ (mention ID).
I write this email to bring to your notice that I am using your services/application from a very long time and I would like to state that I want to check the transactions for the period of __/__/____ (date) to __/__/____ (date). But unfortunately, I am unable to check my account statement.
Therefore, I request you to look into this matter and provide me with the statement of account for the period of __/__/____ (start date) to __/__/____ (end date). In case you need to contact me, you can always feel free to contact me at ____________ (contact details).
Yours sincerely,
___________ (Name),
___________ (Subscriber ID/Customer ID),
___________ (Contact details)
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