To: _________@____.__
Bcc/Cc: _________@____.__
From: _________@____.__
Subject: Apology for __________ (reason)
Respected Sir/ Madam,
Dear guest, my name is __________ (name) and I am writing this email to apologize for the unprofessional behavior that you had to face from our staff during your stay at our hotel ____________ (name of the hotel). I know that such unprofessional behavior is not acceptable and never expected from a reputed chain like ours. In order to prevent such incidents in the future, your case has already been escalated and an investigation is going on.
I present my extended apology for the same and request you to kindly give us another chance to serve you better.
Thank you for understanding,
Sincerely,
___________ (Digital Signature),
___________ (Name),
___________ (Contact details)
Similar Search Terms:
- apology email to guest for mistake
- extended apology email template to guest in English
Incoming Search Terms:
- apology email to guest for mistake
- extended apology email template to guest in English